Follow these tips to prevent unauthorized access to your wallet and funds:
- Use Two-Factor Authentication (2FA). Get one-time passwords to a mobile app on your phone.
- Choose and configure security tools to protect your wallet in Security Settings.
- Do not save your password in the browser; enter it manually instead.
- Change your password regularly (click on your name in the top right corner and choose Change password).
- To avoid scams, fraudulent websites and emails mimicking Rocken design, make sure you enter your login and password only on https://rocken.com. Direct link to your wallet: https://wallet.rocken.com. Do not log in to your wallet from search engines. It is very likely that you will see phishing (fraudulent) websites that mimic rocken.com. Entering your password on these scam websites is very dangerous, and you are likely to lose money. Always make sure that you are on https://wallet.rocken.com.
- If you got a suspicious email, check the sender carefully. Never click links in suspicious emails, and if you clicked one, never enter your password there. If you are not sure that the email was sent by Rocken, please contact our support team.
- Do not use the same password for your Rocken wallet and other websites. If any website is asking for your password for Rocken, do not enter it.
For further wallet security questions, create a ticket, and our operators will be happy to help ASAP.